Privacy Policy
Last updated: November 18, 2025
Our Commitment to Your Privacy
At PerfectFit Sunrise Towing, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services or visit our website.
Information We Collect
When you request towing or roadside assistance services, we collect information necessary to provide those services:
- Your name and contact information (phone number, email address)
- Your location and destination for towing services
- Vehicle information (make, model, year, color, license plate)
- Payment information (credit card details are processed securely through our payment processor)
- Details about your service request and any special requirements
When you visit our website, we may automatically collect certain information including your IP address, browser type, pages visited, and time spent on our site. This helps us improve our website and services.
How We Use Your Information
We use the information we collect to:
- Provide towing and roadside assistance services to you
- Communicate with you about your service request
- Process payments for services rendered
- Improve our services and customer experience
- Send you important updates about your service
- Comply with legal requirements and protect our legal rights
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
Information Sharing
We may share your information only in the following limited circumstances:
- With our drivers and dispatch team to fulfill your service request
- With payment processors to handle transactions securely
- With insurance companies if required for claims processing
- With law enforcement or government agencies when legally required
- With your consent for specific purposes you approve
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. This includes secure data storage, encryption of sensitive information during transmission, and limiting access to personal information to employees who need it to perform their jobs.
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
Retention of Information
We retain your personal information for as long as necessary to provide services to you and comply with legal obligations. Service records are typically kept for several years for business and legal purposes. After that period, we securely delete or anonymize your information.
Your Rights
You have the right to:
- Access the personal information we have about you
- Request corrections to inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt out of marketing communications (we currently do not send marketing emails)
To exercise these rights, please contact us using the information provided below.
Cookies and Tracking
Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our site. You can control cookies through your browser settings, though disabling cookies may affect your ability to use certain features of our website.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are not directed to children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the revision date. We encourage you to review this policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
- Email: info@sunrisetow.com
- Phone: (754) 258-0796
- Address: 10242 NW 47th St #18, Sunrise, FL 33351